Network Engineer - Level 2 Roles & Responsibilities

Network Engineer - L2

Job description

Primary Responsibilities:

1. Intermediate Troubleshooting of network related incidents (link outages, peer outages, router/switch hardware failures, multicast and broadcast issues,network performance issues).
2. Work and resolve incidents with proper technical update and artifacts
3. Responsible for management of the IP address database.
4. Responsible for maintaining the Links database.
5. Responsible for maintaining up to date asset inventory database.
6. Configuration Network device and Syslog, Tacacs systems.
7. Primary for conducting device configuration management.
8. Responsible for monitoring network link usage.
9. Working closely with other IT team and collaborating with other IT staff.
10. Responsible for planning and implementing future IT developments and undertaking new network related roll out.
11. Participate in undertaking routine Preventative measures.
12. Strict adherence to customer policies and processes.
13. Continuous guidance to L1 team.
14. Failover testing of the Network MPLS links.
15. Taking backups and maintaining the same.
16. Raising RFC and implementing the same within downtime window.
17. User movements and moving users from one to another VLANs.
18. Customer related sundry activities.
19. Creation of Knowledge base on the network.
20. Self development through training and certifications
21. Experience in firewall or security is good to have.