How to Troubleshoot Laptop issues - Techxio.com

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11 September 2018

How to Troubleshoot Laptop issues


How to Troubleshoot Laptop Problems


In This article you will find the answers of following questions.

How to Troubleshoot Laptop Problems.
How to Troubleshoot laptop hanging problems.
How to solve laptop problems. 
How to identify laptop issues. 
Laptop working slow.
laptop hanging, 
How to know my laptop have ram problems   


Troubleshooting
You may face many problems on your laptop, the cause of which can be software or hardware. You must systematically follow troubleshooting steps to detect the cause of the problem and repair it’s. There is very little difference between troubleshooting different laptops, as the basic design of all of the laptops is same.
Laptop working very slow
When the laptop becomes a bit old, then it starts working a bit slower, like when we open any file it takes too much time top to open and also takes too much time to close that. This problem is a very common problem of a laptop. And if we reinstall operating system than it will work fine. But we can’t format our laptop every time, because it consumed our lots of time.
Solution
1. Uninstall unnecessary program – Uninstall program (software) which you never use.
2. Do not keep your data on desktop. That is the one of the reason for laptop working slow.
3. Keep cleaning junk files, temp file, prefetch, and recent files.
4. Increase system RAM according your operating system requirement.
5. Don’t store your data in C drive, you should always maintain free space in C drive because there stores Operating system.
6. Defragment C drive  is a one the best way to dill with slow computer/laptop. You can defrag C drive  my accessing disk manager tool.    
Laptop does not Start after being Turned On
Sometimes the laptop will not start working after being turned on, this problem mainly occurs due to the power supply problem. It can also be a result of overheating,
Solutions
  1. If your laptop is running on battery, inspect it to verify whether it needs recharging. If it does, recharge the battery after fully discharging it first.
2. Check the connection of the power cable to the socket. The connection must be tight.
3. Laptop consists of external power indicator which can be checked in case power related problems,
4. Check the output voltage of AC adapter by using multi-meter, If the desired output voltage is not coming then replace the adapter.
5. If the power indicator shows a blinking orange light, the laptop has probably shut down because of overheating.
6. Check the output vent of the laptop to see if the fan is working.
7. See if there is any dust covering the output vent.
8. Clean the dust carefully with a soft dry cloth or a brush.
9. Allow the laptop to cool down for a while and then restart it.
You can find out if the battery needs a recharge or replacement by turning off the AC power. If the laptop shuts down totally, the battery needs recharging. If your battery remains cool to the touch after an hour or more of recharging, it needs to be replaced.
Battery Problem
To automatically test your battery status for HP/Compaq laptops: Use the following steps to download, install and use the HP Battery Checks 
1. Download the HP Battery Check (SP32299) then select Run and follow the direction on your screen,
2. Insert the AC power adapter into the notebook PC and plug directly into a wall outlet.
3. Click Start, All Programs, thon click Hewlett-Packard, HP Battery Check.

4. Use this utility to verify whether this problem is related to battery or motherboard
5. Check the battery width whose size increases if defective.
To manually test your battery status:  
Follow these easy methods to manually test your battery if it is not equipped with the Smart Battery technology.
 
Measure the duration of your battery's discharge cycle
1. Connect your AC power adapter and completely charge the notebook battery. 
2. Restart the computer in Windows Safe Mode by repeatedly pressing the F8 key. 
3. When Safe Mode appears, disconnect the AC power adapter from the notebook. 
4. With a timer, measure the total length of time that the notebook is running until the notebook turns itself off 
5. If the battery discharges immediately then battery is defective. 

RAM problem
If you face following problem in your laptop that it may be the problem of Laptop RAM 
Symptoms: 

1. No display  
2. Blue screen error 
3. Hanging problem or slow processing during OS installation 
4. Memory overheating because DDR-II memory installed reversely or memory module is defective. 
5. Not taking hibernation mode. 6. Beep sounds. 

Laptop freezes, fails to respond to inputs or fails to restart
Many a times the laptop freezes. It does not respond to the inputs from keyboard or mouse or it fails to restart. You are not able to save programs that you are working on, if the laptop is not responding.
To solve the problem: 

1. Keep pressing the power button for some time to shut down the laptop.  
2. Disconnect the laptop's power cord.  
3. Remove the battery from the laptop and reinsert it, 
4. Turn on the laptop. 
Touch pad is not working

1. Check if it locked. Press the button available on the top of it to release the lock.  
2. Open the touch pad and check the cable if that is properly connected to the system board.  
3. Replace touch pad 


Hard Drive Failure or making sound 

1. Check the connection of hard disk to the IDE/SATA connector, 
2. Check hard disk from Diagnostics tab in BIOS. 
3. Check laptop's hard disk with another PC by using laptop to IDE hard drive adapter. 
4. Replace the hard drive in case of hard drive failure.

 Conclusion:
1. Try to identify the problem accurately
2. Check all cable connections.
3. Verify whether the power is turned on.
4. Do not use the laptop in a hot environment.
5. Always store data backups in DVDs/blue-ray disks or any extremal hard disks.
6. Handle the laptop gently and with a lot of care,
7. If you are traveling, ensure that the laptop battery is not empty
Note: A There is little difference between troubleshooting various makes of laptops.
Precautions
1. Turn off the laptop and disconnect it from power outlet before performing any troubleshooting.
2. Remove the battery if necessary.
3. Wear an anti-static wristband.  

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