Troubleshooting Hard Disk related issues - Techxio.com

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14 July 2020

Troubleshooting Hard Disk related issues

This is how we identify the Hard Disk related issues 

You must troubleshoot the problems related to hard disk when the system does not start, the system displays error while booting, or the hard disk does not display the correct storage capacity. 
System cannot detect hard disk 
1. Restore the BIOS settings to factory default settings. 
2. Check if the interface cable connecting the hard disk to the motherboard is connected properly. 
3. Check, if the power connector is properly connected to hard disk. 
4. Set the proper jumper settings if multiple Hard Disks are present. 
5. Connect the hard disk using a different interface cable that you know is working. 
6. Install the hard disk on a different system to check if it is working. 

A sound is coming from Hard Disk Drive 
The Hard disk is making a buzzing or rattling noise. The drive is vibrating when it is in use.

1. Check whether the hard disk is mounted properly into the case. Tighten the screws to hold the hard disk to the bay. 
2. Remove all the connectors from HDD and reconnect them properly. 

3. If hard disk is new and making a noise, then replace the hard disk.

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