IT Hardware and Network Engineer job Responsibilities

IT Hardware and Network Engineer

Key Responsibilities Area:

• Installation and configuration of Windows-based operating systems (Windows 10).
• Software installations and troubleshooting of all types of customer-oriented issues, network setting for TCP/IP and Internet setup.
• Responsible for trouble shooting Software, Hardware and Network related queries of all the sites.
• Configuring & troubleshooting of Desktop/Laptops for L1 Managing backup and recovery.
• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
• Would be responsible for handling new joiners for laptop and mobile configuration, email access and hardware provisioning.
• Exposure in Active Directory user creation & deletion.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Trouble shooting hardware, software & networking problems.
• User group policies creation & modification.
• Monitoring of virus issues through various antivirus software.
• Password creation & resetting to end users through remote desktop.
• Good experience in configuring & troubleshooting of MS Outlook 2010/13 and Outlook Express.
• Remotely resolving application problems and network problems and mail configurations through the net meetings, remote desktop sharing.